Use the data in favor of the user experience because that is where the most important aspect of the business happens. It was the message that Manoranjan Mohapatra, CEO of…

In India, the financial services and fintech sectors witnessed a significant growth during the pandemic. As the situation is normalising for many sectors, growth in the financial services and fintech…

In today’s evolving digital enterprise landscape, B2B customer experience gains more relevance. A recent study conducted by Lumoa says that 80% of B2B customers expect a buying experience similar to…

In this exclusive interview for Disruptive Telecoms World Report by TelecomDrive.com, Amit Sanyal, VP & Chief Operating Officer, Customer Value Solutions talks about how the company is driving innovation for…

Comviva’s Chief Growth and Transformation Officer and Head of Digital Financial Solutions, Srinivas Nidugondi talks about the growth of the company’s fintech line of business, the traction of the digital…

The 5G, by virtue of its high bandwidth, low latency and near WiFi creative service, can eat into a lot of other local service providers. It will be telecoms, who…

Banks have to choose the technology architecture that allows them to offer enhanced customer experience as well as compete with neobanks.

Financial inclusion is about delivering banking services to all sections of society. Primarily, it’s enabling to reduce the economic gap between the rich and the poor with an aim to…

Banking and telecom industries are racing to adopt technologies to keep up with the influx of digital disruption caused by– artificial intelligence

From buying groceries to ordering food and paying monthly bills, today most payments are done using digital wallets or e-wallets. In fact, as per RBI, the Digital Payment Index (RBI-DPI)…