What is e-recharge?
When a mobile user recharges his prepaid account without requiring any pin or a scratch card, it is referred to as an e-Recharge. These days, a number of e-Recharge solutions are available online upon…
Comviva12th August 2015
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What is closed loop NFC payments?
With over 299 million global customers, mobile money has emerged as the most prominent digital payment instrument in many developing countries. Mobile money transactions are currently dominated by airtime top-up,…
Comviva12th August 2015
Mobile financial solutions – An Evolution
Across the world, financial services delivery and access is undergoing a sea change. Mobile is the new medium, access is the new paradigm and mobile financial solutions are the norm.…
Comviva12th August 2015
What is Churn management?
Churn management is the art of identifying the valuable customers, who are likely to churn from a company and executing proactive steps to retain them. The telecommunication industry has got…
Comviva11th August 2015
Evolution from otc to wallet transactions – a case study
Hasan, while returning on his way from work goes to a mobile money agent, tells him the mobile number of his mother back in his village and hands over Rs.3000…
Anand Prakash10th August 2015
What is call signature?
A new service has evolved, called Call Signature. It can be described as the text displayed on a mobile phone during a call. It allows the user to create a new…
Comviva7th August 2015
What is Integrated Messaging?
Even following twenty years after the first text message was sent, messaging has managed to retain its position as the most popular form of communication. The increasing number of wireless…
Comviva6th August 2015
What is SMS gateway hub?
There is just no getting around Mobile messaging. With more than 5 million active subscribers and increasing exponentially, communicating via mobile is slowly overtaking all other types of communication. SMS-based…
Comviva4th August 2015
What are Managed VAS services?
Managed Value Added Services or VAS essentially refers to the business practice of partnering with an external vendor with a view to delegating a part of the IT operations to…
Comviva4th August 2015
What is customer experience management?
Thumb rule for a successful business: Customer experience management Customer experience has emerged as the key differentiator in today’s globally connected and competitive business environment. Customer experience management (CEM) as defined by Gartner…
Comviva31st July 2015
