Direct carrier billing is rapidly replacing credit cards and other payments options. Competing with other payment methods in mature markets, direct billing has efficiently led to the up-gradation of payment…

Content delivery platforms (CDP) streamline and reinforce all of a publisher’s content in a single place. This enables operators to offer an array of content-based services such as music, voice,…

Since 2015, progressive telecom operators started shifting from merely planning and testing virtualized networks for managing network services to implementing them on a large scale. A number of challenges remained, however-ranging from…

The newly launched Unified Payments Interface (UPI) is anticipated to make mobile payments much easier. But still there’s a lingering question: What changes will UPI bring to the mobile payments?…

According to Forrester research, 89 per cent of the telecom consumers are willing to switch service providers owing to a poor usage experience. With the increasing demands of the telecom…

To ensure a competitive edge in the telecom industry that performs highly on service excellence; operators are shifting to a new battlefield- ensuring customer experience management (CEM) through omni channels.…

Arriving from the concept of e-banking and branchless banking, mobile money has proved be a viable alternative to cash. Over the years, the mobile money ecosystem has been working towards…

Today, telecom operators need to focus on technologies capable of helping them transform into a digital business. Overall, in the “internet of things” (IoT) era, service providers need to plan…